Assisted capture

Capture the lead even when they will not scan

Not everyone will pull out their phone at a booth. The Host Station lets your staff run the survey for the attendee in a quick guided loop, so you still capture a clean, qualified lead.

Who it is for
Booth staff
Plan
On every plan
Setup
Add staff and PINs
Where it runs
Staff device
Features

What it does

Staff-run capture

A team member fills the survey with the attendee, then resets for the next person in one tap.

Same questions and logic

It uses your booth survey questions and their conditional logic, so the data matches self-serve scans. There is no intro screen and no game.

PIN sign-in for staff

Staff sign in with a PIN and keep capturing until they sign out or close the tab.

Why

Why it matters

A share of attendees at any booth will not scan a QR code. They are in a hurry, their hands are full, or they simply prefer to talk. Without an assisted option those conversations end with a business card or nothing at all, and the lead is lost.

The Host Station keeps those leads in the same clean pipeline as everyone else. Because staff use the same booth questions and logic, an assisted capture is just as structured and qualified as a self-serve scan, with no messy notes to reconcile later.

It keeps a good conversation moving. Instead of asking the attendee to stop and take out their phone, your host captures the details while they talk, so the moment is never broken.

Steps

How it works

01

Enable the Host Station

Turn it on for your event and add the staff who will run it.

02

Staff sign in

A host signs in with a PIN and keeps capturing until they sign out or close the tab.

03

Fill it together

The host runs through the survey with the attendee on the staff device.

04

Reset and repeat

One tap clears the form for the next attendee, so the queue keeps moving.

Best for

  • Attendees who will not use their own phone
  • Busy, conversation-heavy booths
  • High-touch or executive audiences

Not the best fit

  • Fully self-serve setups where attendees happily scan
  • Events with no staff on the floor
FAQ

Frequently asked questions

What is assisted lead capture at a trade show?

It is when your booth staff fill in the survey for the attendee rather than asking the attendee to scan and do it themselves. Scaniam calls this the Host Station. Staff run your booth survey questions in a quick guided loop, so you capture a clean lead even from people who will not use their phone.

Does the Host Station use the same survey as self-serve?

It uses your booth survey questions and their conditional logic, so assisted captures land in the same lead list and are just as structured as self-serve scans. It skips the survey intro screen and the game.

How do staff run it during a busy shift?

Staff sign in with a PIN and stay signed in until they sign out or close the tab. After each attendee, one tap resets the form for the next person.

Is the Host Station a paid feature?

No. It is available on every plan. Plans differ by monthly response volume, not by feature.

Related

Works with

Platform

More of the platform

Get started

Put Host Station to work at your next event.

Free plan. No credit card. Set it up yourself.