Post event survey template

One overall rating opens one of two short paths: happy attendees say what was best, unhappy ones say what to do better. Everyone says if they would come again and can book time with an expert.

Use this template → Try the journey

Feedback template

questions in the template

5-6

answered by each person

paths through it

Booth formEvery plan, including Free

Try it

Try the journey

Tap an answer on the phone, or on the map: see which questions follow, and which are skipped.

Contact details

Email, Full name

On the phone now

How was the event overall?

4 answers

What was the best part?

If Excellent or Good

What should we do better?

If Okay or Poor

Would you come again next year?

3 answers

Would you like to talk to one of our experts?

2 answers

Pick a time with our expert

If Yes

Consent

Permission to follow up

Gift code

The visitor collects their gift at the booth

Step 1

Your details

Full name

Try it as a visitor

The questions

Every question, and why it is asked

An overall rating, what to change from the unhappy, what worked from the happy, and a meeting with anyone who wants to talk. Answers marked Example are yours to replace.

1
Contact details
Everyone
Email · Full name, on one screen.
2
How was the event overall?
Everyone
ExcellentGoodOkayPoor
WhyOne rating that opens the right follow-up: what worked, or what to change.
3
What was the best part?
Example
If Excellent or Good
The talksMeeting peopleThe demosThe venue and food
WhyOnly happy attendees are asked: what to keep next year.
4
What should we do better?
If Okay or Poor
WhyOnly unhappy attendees are asked: what to change, in their words.
5
Would you come again next year?
Everyone
YesMaybeNo
WhyThe clearest single number for next year's planning.
6
Would you like to talk to one of our experts?
Everyone
YesNot now
WhyTurns a good event into a sales conversation.
7
Pick a time with our expert
If Yes
WhyBooks the conversation before they leave. Add your hosts in the event.
8
Consent
Everyone
I agree to be contacted about this event and related updates.
WhyPermission to follow up after the event.

Brief your reps

Hot, Warm or Cold at the gift handover

What each rating means for this template, so every rep rates the same way.

Hot

Wants to talk to an expert and booked a time.

Warm

Loved it and would come again.

Cold

Not happy, or would not come again. Send their answers to the event team.

Works well with

A finisher reward (a voucher) for completing the feedback.
Chart "Would you come again next year?" on the booth screen.

What you will see

Overall rating and would-come-again.
What worked, and what to change.
Meetings booked with experts.

FAQ

Frequently asked questions

How many questions does each person answer with the Post-event feedback template?

Between 5 and 6 after their contact details, depending on their answers. Questions that do not apply are skipped.

Who sees which questions?

Loved it, wants to talk: 6 questions. Loved it: 5 questions. Not happy: 5 questions.

Can I change the questions?

Yes. The template adds ordinary questions to your survey in Scaniam: edit, remove or reorder any of them, and replace the answers marked as examples with your own.

Can I add it to an event I have already set up?

Yes. In the survey builder, choose Templates. Questions your form already has, such as work email or consent, are kept and not added twice.

Is it free?

Yes. Every template is on every Scaniam plan, including Free.

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